Communication broken due to timeout

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Rick
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Joined: Tue Jun 17, 2014 7:40 pm
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Communication broken due to timeout

Postby Rick » Wed Nov 04, 2015 10:56 am

Can anyone throw any light on a problem that has recently started to occur on my LS3020 please: I regularly get an error message that the connection is broken due to time-out. This involves switching off the machine and waiting for it to reset. This can happen if it has been idle for 5 minutes and other times not happen all morning then after maybe a half hour break.
Restating Laserscript doesn't resolve the issue - only closing and opening the laser.
Any suggestions would be most appreciated, Rick

Daven
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Joined: Fri Oct 15, 2010 6:44 pm
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Re: Communication broken due to timeout

Postby Daven » Wed Nov 04, 2015 11:14 am

USB port has power saving on or USB cable a bit dodgy I would guess ;)

Best
Dave
Using two LS3060's and an ex 3020 user
Please note I am not employed by HPC, any advice or recomendations I give are based on my own experience and are not necessarily the same as HPC's. First point of contact on any hardware issues should be with HPC

Rick
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Joined: Tue Jun 17, 2014 7:40 pm
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Re: Communication broken due to timeout

Postby Rick » Thu Nov 12, 2015 10:48 am

Hi! Thanks for that - I think it is a dodgy USB port - cheers!

craftybubble
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Re: Communication broken due to timeout

Postby craftybubble » Sat Jul 02, 2016 3:23 pm

I get this problem if I turn my computer on before the laser machine is turned on. if I make sure the laser cutter is on first... I don't get the problem. if the laser cutter is switched off and then back on and the computer is just left on throughout, it also needs restarting.


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