Problem with Lasercut 5.3 crashing

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crabpot
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Problem with Lasercut 5.3 crashing

Postby crabpot » Sat Nov 15, 2014 3:45 pm

I have recently purchased a Lasercut Pro 3020LSCT with Laserrcut 5.3 software & dongle. My problem is that as soon as I drag the mouse for any reason, say to select a group, the software immediately locks-up and I get the error message along the line "printerdrivernotinstalled" and I have to restart the software. I then have to return to CorelDraw to make any amendments and re-import the file.

It also happened when I collected the machine and had the initial demo - this was put down down to a software conflict on my laptop. This issue does not happen in any of the many other programs I run under Windows 7/64. I have reinstalled the software many times and tried different machines with the same result.

Has anybody else had this problem - and resolved it please?
Richard
puffindesign.co.uk

Tom
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Re: Problem with Lasercut 5.3 crashing

Postby Tom » Sat Nov 15, 2014 5:21 pm

Hi Richard

although i have not had this problem is it when you use the printer driver out of corel
or do you save as a dxf and import into lasercut

Tom

crabpot
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Re: Problem with Lasercut 5.3 crashing

Postby crabpot » Mon Nov 17, 2014 12:08 pm

Hi Tom

Thank you for the response. I slightly misquoted the error, it is more like "LaserPrintDriver Module is not responding"

I use CorelDraw and convert the file to a .plt. I then import the file to Lasercut and save as a .ecp file.

Another interesting anomaly is that even though I always save the file as .ecp when I download the file to the LS020 the display on the machine sometimes shows the file name I have used, but more often than not, just shows LASER.MOL even though it has downloaded the correct file. (I always delete the previous file saved to the machine to be certain it is using the file I want)

Regards, Richard

keithwright
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Re: Problem with Lasercut 5.3 crashing

Postby keithwright » Mon Nov 17, 2014 12:56 pm

LASER.MOL comes up as a file name if the original file name does not follow the eight character rule. This is the old early filing system of 8 characters in name plus three in extension. 5.3 renames to LASER.MOL any file that has spaces or some band characters, or more than eight characters.

crabpot
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Re: Problem with Lasercut 5.3 crashing

Postby crabpot » Mon Nov 17, 2014 1:54 pm

Ahha - I hadn't thought of that! I haven't come up against the 8 character protocol for years now!

Another little niggle - when I import the .plt files I have to re-colour a lot of the cut lines as they either import wholly black or a mixture of some correct and others not - any suggestions by any chance?

Best regards, Richard

Spooky
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Re: Problem with Lasercut 5.3 crashing

Postby Spooky » Mon Nov 17, 2014 5:56 pm

They have to be base colours :)

Shades or variations are all seen by lasercut as black

cheers

Dave
Please note I am not employed by HPC, any advice or recomendations I give are based on my own experience and are not necessarily the same as HPC's. First point of contact on any hardware issues should be with HPC
Dave@OpticalPower.co.uk

Tom
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Re: Problem with Lasercut 5.3 crashing

Postby Tom » Mon Nov 17, 2014 6:28 pm

HI Richard

Give HPC a call and ask them for a copy of laser cut (if you hav'nt already)
or just the win7 64bit driver
Hope you get it sorted

Tom


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